Frequently Asked Questions
Everything you need to know about shopping with Sun Company.
What is Sun Company's shipping policy?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item?
If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At Sun Company, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in our seasonal collections.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey until it reaches your door.